So I managed to get some sort of adware onto my computer in the time between building it, getting Windows 10 up and running and getting an antivirus installed on the computer. It consistently has the headline of "From around the web" and sometimes has a "powered by DNSunlocker" tag on the bottom. I was recommended Webroot from a friend but it has failed to find my issue to this point after 3 scans. I have attempted to go through my programs and uninstall everything non-vital manually with no success and have no extensions installed at this point on my web browsers. Does anyone know if there is a way to modify the security scan to remove this adware?
+62Hello ADudeNurse,
Welcome to the Webroot Community,
The “From Around The Web” ad happens regardless of the web browser or search engine, and if you are seeing ads from “From Around The Web” whenever you are visiting an website. This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.
DNSUnlocker is an adware program, that displays pop-up ads and advertisements on web pages that you visit. The “Ads by DNSUnlocker” advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket. Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
Hope this helps?
Welcome to the Webroot Community,
The “From Around The Web” ad happens regardless of the web browser or search engine, and if you are seeing ads from “From Around The Web” whenever you are visiting an website. This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.
DNSUnlocker is an adware program, that displays pop-up ads and advertisements on web pages that you visit. The “Ads by DNSUnlocker” advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket. Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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