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I got this message: WebrootSecureAnywhere v9.0.8.72 infected

  • April 17, 2016
  • 1 reply
  • 37 views

WebrootSecureanywhere v9.0.8.72 infected.  This is themessage that I got, tried to call the Geek Squard but they couldn't connect to my computer. 

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • April 17, 2016
Hi Vee
 
Welcome to the Community Forums.
 
It sounds like what you have is WSA informing you that it has detected something suspiciou or even dangerous...and that would therefore be 'normal'. May I suggest that you run an other scan manually and then take a look in the Quarantine area (click on the gear/cog symbol to the right of the 'PC Security' tab, and then on the 'Quarantine' tab from the next panel displayed) to see if WSA has quarantined any items.
 
Also, when you got the message about the infection was there any additional information relating to the type or name of the potential infector? WSA usually gives an indication.
 
Regards, Baldrick

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