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Webroot® SecureAnywhere™ - Antivirus

Webroot® SecureAnywhere™ - Antivirus

7,000 Topics
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BoerenkoolMetWorstCommunity Leader

asked in Webroot® SecureAnywhere™ - Antivirus

Identity shield fails MitB simulators

http://www.mrg-effitas.com/current-tests/ https://www.wilderssecurity.com/showthread.php?t=336128

13628

11 years ago

beantownkid10Fresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Unable to re-install Webroot on restored computer

I had to restore my computer to factory settings now I am trying to reinstall Webroot but I can't. Is it possible to do or am I going to have to pay again and waste my money?

1523

11 years ago

rd52Popular Voice

asked in Webroot® SecureAnywhere™ - Antivirus

comodo firewall conflicts??

Wow quite a different looking interface!! It certainly is different looking than the old. My question is I 'm using the webroot secure anywhere antivirus and noticed the webroot firewall on. Will there be a conflict with my Comodo firewall? Should I turn off the Webroot firewall? I haven't noticed any problems with both firewalls on. My system is Vista 32 sp2 with all the current MS updates. Thanks for any info.

1276

11 years ago

emdebeeFresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Can't uninstall Webroot from win8 PC

I originally had Webroot on my Win7 PC and upgraded to win8 over the weekend. I have tried to remove webroot from my PC by uninstalling through 'Programs and features' It seem to do this (there is now no webroot entry on the list). But when I re-stated my PC webroot came back. I can't un-install it as there is no entry in 'Programs and features'. I can't re-install it as I can't find the orignal CD. How do I remove this product?

494

11 years ago

AnarionNew Voice

asked in Webroot® SecureAnywhere™ - Antivirus

Few questions

I just bought SecureAnywhere Antivirus and so far I've been happy about it. Seems to be extremely low on resource usage which is great. However, I have few questions. I use Comodo firewall and I'd rather only keep one firewall on so I disabled the webroot firewall and now it whines about it. Is there a way to disable that? http://www.abload.de/img/distdpz6.pnghttp://www.abload.de/img/avykped.png Also that system event tracker/counter is annoying. It offers nothing to user and is useless information. Is there a way to disable that counter? I'd rather use CPU cycles for something else. Then the final question, is there a way to disable this from right click menu without touching the registry editor though the webroot interface? http://www.abload.de/img/distdpz6.png Thanks.

392

11 years ago

azaroFresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Ransomeware

Hi does webroot block ransomeware?

502

11 years ago

Tockman

asked in Webroot® SecureAnywhere™ - Antivirus

Russian UI Does Not Match Window Space

Text used in Russian translation of UI doesn't match window margins so it can't be read completely. Also, the last tab in the main window looks kind of cut: http://ic.pics.livejournal.com/evocator/548320/12332/12332_600.jpg

302

11 years ago

bookburn

asked in Webroot® SecureAnywhere™ - Antivirus

Webroot Complete and Microsoft Security Essentials question

I ran MSE with Webroot since last year, in fact was advised by pop-up that there is no conflict about firewalls, just another layer added. But I find that MSE has nailed a couple serious trojans, possibly missed by Webroot. Should I be worried that Webroot isn't doing its job? Just wondering, bookburn

662

12 years ago

sariinana

asked in Webroot® SecureAnywhere™ - Antivirus

Error message when installing webroot

Hi I have a valid webroot antivirus version that I have installed without a problem last year. However, when I have tried to reinstall webroot today it couldn't go past error Could not write value id to key SOFTWAREWebrootInstall. Verify that you have sufficient access to that key or contact your support personnel. Does anyone have any solutions to this problem? I've checked my key registry files and I still got Webroot Spysweeper folder in there even tho it is uninstalled everywhere else. Could this be causing problems? I run windows 7 Thank you very much for any help!

1131

12 years ago

RichbojackFresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Locked laptop

I have a del running windows XP . I have webroot secureanywhere running on it ,the year subscription ended and I bought a new subscription entered the new key code it started updating then Icon in active bar disappeared. I was not able to run any programs or get to internet so I log off and tried to log on to another user Surprise laptop was locked ,it was never locked and do not know what code would be I am able to go to administrator user and access files or search files and folders to see what was changed only files were changed is webroot can not run programs Help ?

362

12 years ago

barbiegal7New Voice

asked in Webroot® SecureAnywhere™ - Antivirus

Num lock and paste problems with Webroot

Hi everyone, I have Webroot Secure Anywhere. I also use Endicia Dazzle postage program for my business. They recently had an upgrade to their software, and as soon as I upgraded, I could no longer paste addresses into the program. As in, right clicking an address and then trying to right click and paste or Ctrl-V into the program wouldn't work. After about a week of back and forth with support, they finally asked me if I had Webroot. I was kind of surprised, but I said I did. They asked me to shut it down and try to paste. Paste was working again!! They said they didn't know what the fix was, but they were trying to work on it. So I have to shut down Webroot to use this program. I noticed I started having the same problem after installation with another program, but I never associated it with Webroot. So I tried this same fix, and sure enough, paste started to work in that program as well after Webroot was shut down. So I have to shut down Webroot when working in THAT pro

18712

12 years ago

classrockNew Voice

asked in Webroot® SecureAnywhere™ - Antivirus

Purchasing a license

Hi Forum, I'm trying out the antivirus version and I like it a lot, I have a question though: If I buy a license now will my remaining days be added to my new subscription? Thanks :D

506

12 years ago

BbaughnNew Voice

asked in Webroot® SecureAnywhere™ - Antivirus

Critical Error message

I just uprgraded my webroot and everytime I open internet explorer I get a message that tells me: A Webroot Critical Error Has Occurred C:ProgramDataWRDatapkgLPPugin.DLL I had to reinstall the program do to a sytem recovery. I had Antivirus with Spy Sweeper and upgraded to Webroot Secure Anywhere. Any solutions to this problem?

62010

12 years ago

MazchazoFresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

How can i re-validate a serial key?

I need to re-install windows on one machine. There is 211 days left on the webroot anti-virus with spy sweeper application. I want to be able to install the anti-virus again and re-activate the same serial key being used for webroot anti-virus after re-installing windows. What do I do?

1323

12 years ago

simmons7New Voice

asked in Webroot® SecureAnywhere™ - Antivirus

cannot access webroot after winddows update - help

Hi After windows did an auto update, i cannot access webroot home or even open it on my desktop. it also shows a red x on the bottom tool bar, even tho i am on line. Help please! thanks

608

12 years ago

barrybarnes

asked in Webroot® SecureAnywhere™ - Antivirus

Someone has hacked my email - any help from Webroot or anything else?

Someone has hacked my email account from my own domain. I process all outgoing and incoming emails with Outlook 2007. Since I don't understand how they can be sending emails from my personal email address, I'm not sure how to solve the problem. Is there any help from Webroot on eliminating this?... or help from anything else?

593

12 years ago

veralidaine16Fresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Webroot SecureAnywhere Console

Hello I am having trouble adding my computers to my webroot SecureAnywhere console online. I tried to use a direct link from my computer that says go to web console but when I tried to do that it said that my key had already been activated. So I tried to delete my computers from the console to see if that would allow it to be added from my computer. That did not happen now the computers won't show up at all. What do I do? I think I might have registered online with a different email address than my computer one but I can't remember. Is there a way to delete a key from the online console so that I can readd my computers?

634

12 years ago

NickMat25

asked in Webroot® SecureAnywhere™ - Antivirus

Why Would I purchase Your Product when the Trial Scan didn't find

embedded advert spy links in my browsers! -----terrible product!

261

12 years ago

DBNew Voice

asked in Webroot® SecureAnywhere™ - Antivirus

IE 8 keeps hanging up and freezing on Windows XP SP3

Have had webroot secureanywhere running with mcaffe security center v11 for months w/o problems. I let them update when the need arises. I have had both scan the system including other independent products and no virus or trojans id'd. Some pups but of the general nature ones. Nothing worse when you are in the middle of something and the screen starts freezing. Updated the video drivers and it seemed to eliminate the issue but returned aparadically. Stated IE without addons but didn't solve the freeze. Then decided to shutdown SecureAnyWhere and have not yet had the type of freeze (other than perhaps some impatience) previously experienced.. Don't like the idea of having the product shutdown since i'm a paid subscriber but something is going on that is causing a significant conflict and eventual screen freeze and it appears related to secureanywhere.

20133

12 years ago

rd52Popular Voice

asked in Webroot® SecureAnywhere™ - Antivirus

green check mark in search engine

When I use a search engine Google or Bing in IE9 the results have a green check mark or sometimes a red X in front of them. IE is my default browser, but I use Chrome most all of the time as my main browser unless for some reason I need to use IE. The green check marks don't appear in the search engines when using Chrome, only when using IE9. I have WOT installed on both browsers. In IE9 using either search engine Google or Bing, the search results have a green check mark, the WOT circle, the body of the result, then another WOT circle. If I click on the check mark it opens the Webroot home page. If I click on the WOT circle next to the check mark it gives a WOT rating of Webroot's home page. The WOT mark at the end of the result gives the info on the actual site. Sorry to be so long winded, but my question is; Where do these check marks come from? Is this normal in IE searches. I've done Google and Bing searches and haven't been able to find an answer that seemed

10157

12 years ago

ExpertNoviceCommunity Leader

asked in Webroot® SecureAnywhere™ - Antivirus

WRupdate347369.exe Fake or Legitimate update?

This morning, Webroot Secureanywhere did not start. OnlineArmor asked if I wanted to allow a program with a name similar to "WRupdate347369.exe" to execute out of the temp folder. It identified itself as a Webroot program but the numbers seemed strange and executing out of the temp folder concerned me. I NEEDED to log in for a webinar so execution was blocked and Secureanywhere had to be manually started. The executable did not appear again. Was this a legitimate WR update? If so, how can it be verified before allowing it to execute? (Comment: It has been advised by other applications (JAVA & Adobe are the most notorious) not to allow automatic updates to execute but rather go to the website and get the update directly.)

8535

12 years ago

kaeilaaaNew Member

asked in Webroot® SecureAnywhere™ - Antivirus

This is driving me crazy... Help?

Okay so I love this antivirus, my job is selling computers and I am always recommending webroot, but, there is this webroot icon that appears on my desktop every time i turn my computer on. I drag it to the recycling bin and then next time I reboot it's right back up there again. I need to have my desktop organized and clutter free so I need this dang thing off of there. I have the little icon down in the lower right hand corner of my taskbar. So why the big bulky icon? I cannot seem to find any option in the settings to rid myself of it nor can I find the answer to this on google. HELP!! 😕

572

12 years ago

ExpertNoviceCommunity Leader

asked in Webroot® SecureAnywhere™ - Antivirus

Online Armor users

Be sure to mark WSRA as Trusted! Simply setting to allowed leads to innumerable log entries of "Keylogger detected: WRSA.exe" along with "Program Guard: kernel event."

301

12 years ago

ExpertNoviceCommunity Leader

asked in Webroot® SecureAnywhere™ - Antivirus

What is proper method of installing Norton 360 Premier with SecureAnywhere already installed.

NOD32 and OA are being replaced with Norton 360 Premier. What is the proper method to install Norton on a Win7x64 system? (Added: Norton is not being placed on my system, I regretted doing so over a decade ago and additional research showed I would regret it again. Currently, only Webroot Secureanywhere Antivirus is installed.) Webroot can be initially disabled but a reboot caused an upgrade of ESET to go really, really, bad. I would like to avoid this problem on the Win7 system. The community is being asked because supports final answer was; "the Webroot software you own from us is a full antivirus suite meaning that is all you need, so you do not need to antivirus applications." (edited to indicate change of mind)

25624

12 years ago

jimbo_lFresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Strange .exe.part file listed in Network Applications but not in logs

Hi, By chance, I've just noticed a strange file which has been allowed firewall access in my Network Applicaions list in Secure Anywhere (8.0.2.27). It's called sd7sfnzj.exe.part, which was apparently in my %TEMP% folder. This looks suspiciously like malware to me. I realise that .part files are Firefox download files, but I don't normally used Firefox's own download manager, and I wouldn't expect it to be executing .part files anyway. The file is no longer present, and I can't find any reference to it if I save and examine a scan log. I've run a few checks with various AV tools, none of which reported anything. Webroot did block a couple of websites yesterday when I searched for thunderbird in Google - it was complaining about some sites at rediff.com. Could this be the source of the trouble? Can you shed any light on why there is seemingly no log of this .part file having been examined by Webroot, but it is an allowed network application? Does this mean that it was blocked

746

12 years ago

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