issues with renewal
I recently renewed my subscription for webroot and it gave me a new code and all, but now I can't get it to acknowlege the new code. It just keeps telling me to purchase it again. Anyone know how I can fix this? I am probably missing something here..
It sounds like you may have two versions installed on your machine. Please try following the instructions in the article below and then use the keycode and download instructions that I have sent to your email address when reinstalling.
Two Versions Installed at Once
Two Versions Installed at Once
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