My PC does a daily scan and finds nothing. The screen shows a window "Scanning for Malware" and Scanning for rootkits.... It never gets past 0%
Files scanned 0
Process not scanned
Threats detected 0
Time elapsed 13h 20m
This suggests to me that no scan is taking place. It is always the same problem. My PC is slowing down to the point where I will have to purchase a replacement. In the past I could take the PC to a service shipand theu would clear the MALWARE. I do not have that option now. Is there an ON button somewhere that I need to use?
Any help greatfully appreciated.
My PC does a daily scan and finds nothing. The screen shows a window "Scanning for Malware" It never
+62Hello and Welcome to the Community Forum,
Sorry to hear this and would you follow these instructions below?
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Thanks,
Sorry to hear this and would you follow these instructions below?
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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