New to community
I am new to the community. I am trying to open my accont and I always get "login failed" message. I have waited for two days for a return email from Webroot but nothing.
+62Hello and Welcome to the Community Forum,
Can you tell me if this is a mobile device or PC that you are trying to login with with?
You can issue a Support Ticket free of charge with an active subscription here . But if you have already issued that ticket then please wait and they will get to you as soon as they can. If you issue another ticket that will just put you further down the list.
Are you trying to login to your Account Console ?
Have you done this here and registered? http://www5.nohold.net/Webroot/Loginr.aspx?pid=10&login=1&domain=887&usertext=how%20do%20you%20sign%20into%20Account%20Console
Please let us know how it is going and if this information has helped you or not, Ok?
Kind Regards,
Can you tell me if this is a mobile device or PC that you are trying to login with with?
You can issue a Support Ticket free of charge with an active subscription here . But if you have already issued that ticket then please wait and they will get to you as soon as they can. If you issue another ticket that will just put you further down the list.
Are you trying to login to your Account Console ?
Have you done this here and registered? http://www5.nohold.net/Webroot/Loginr.aspx?pid=10&login=1&domain=887&usertext=how%20do%20you%20sign%20into%20Account%20Console
Please let us know how it is going and if this information has helped you or not, Ok?
Kind Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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