Protected browser (Chrome) won't launch

  • 24 February 2021
  • 1 reply

I’ve been having an issue with Chrome not launching when it’s on the protected list of Webroot. This seems to happen after Chrome has updated. I’ve had to switch Chrome from “Protect” to “Allow” in order for it to launch. This doesn’t seem to be an issue with Firefox. I’ve tried reinstalling Webroot multiple times with no success. 

Is there something I’m missing? Why is this a continuing issue?



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1 reply

Userlevel 7
Badge +20

Hey there @jotabird85 ,

I’m not sure if this is a chrome or firefox issue. I have chrome set to protect on my own computer and I’m not getting issues. Perhaps try re-installing chrome?

If that doesn’t work, please submit a SUPPORT TICKET so that our tech support can help you out with this. Let us know how that goes!