Skip to main content
To Customer Support To Customer Support

  1. Did you guys fix the problem where we'd get notifications telling us our Webroot and Windows Defender were turned off when they really weren't?
  2. If so, did the latest Windows update break it again?
The reason I'm asking is because I turned that feature off and haven't had a problem since. However, I'd like to turn it back on but ONLY if the issue is resolved.
Hello apostle92627,

 

Webroot has fixed this issue with these Webroot releases. And we haven't had any issues since. So I am sure you can turn that feature back on again.

 

Version 9.0.8.69 (Released February 24th, 2016)

Changed

  • To conform to Microsoft user experience requirements for Window 10.

Fixed

  • Bug fixes.

 

Version 9.0.8.80 (Released April 18th, 2016)

Enhanced

  • Implementation of Microsoft Windows 10 user experience requirements.
Awesome, how do you turn it back on again?
Hi apostle92627,

 

1. In the bottom left of the desktop, search for Control Panel

2. Click on “System and Security”

3. Click on “Security and Maintenance”

4. On the left side menu click “Change Security and Maintenance settings”

5.Check the box for “Spyware and unwanted software protection” and “Virus Protection”

6. Click “OK”

7. Restart your computer.

 

 
I just wanted to report I haven't had any problems since turning the notifications on post update.
Thank you for letting us know ?. That's a relief isn't it?

 

Yeah Webroot team has this taken care of ....with those Webroot releases! 😉

Reply


Terms & Conditions