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Random Popup Window


I had a popup window appear on screen that stated both webroot and mcafee antivirus are turned off. I was not connected to the internet when this happened. I did not click on the box at all. I checked webroot and it was on. How does this window get onto my screen? I scanned the computer twice with webroot after the popup window appeared and no threats were detected. Comments?

2 replies

  • Author
  • Fresh Face
  • 1 reply
  • March 12, 2016
Disregard. I just noticed another thread on this topic is already running.

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • March 12, 2016
Hi EvansFamily
 
Welcome to the Community Forums.
 
No worries, the more experiences we gather then better. :)
 
Keep checking back from time to time as we are hopefully that the Webroot Support Team will eventually get to the bottom of this thorny and (so it seems) Microsoft generated issue, and be able to provide a fix for the issue that is affecting some but not all users.
 
Regards, Baldrick

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