Any Mac user having trouble with slowness using Webroot?How can I deactivate it? I use Safari.

---

Hello dukiemon,

 

Welcome to the Community Forum,

 

Have you tried another Browser such as FF or/and Chrome. I'm using a Mac/Yosemite and have never had a slow down in Safari or other borwsers. But would you follow these instructions below and see if that helps.

 

The Mac operating system relies on permissions for most tasks. If these permissions are incorrect, they can cause a variety of issues, both with your programs and with computer performance itself.

 

To check permissions on the Mac OS:

1. Navigate to Applications > Utilities > Disk Utility.

Note: The Disk Utility feature is advanced and powerful. Any action you take using the Disk Utility is at your own risk. We recommend you only use the Disk Utility under instruction by a qualified technician.



2. Click the Hard Drive name, e.g. Macintosh HD, in the left panel.



3. Under the First Aid tab, select Show details.

4. Click Verify Disk Permissions. This operation may take some time to complete.



5. If the operation finds permissions issues, fixing them can resolve the issue you have reported. Click Repair Disk Permissions. This process may also take time to complete.



6. Once the repair process is finished, restart your computer.

 

7. After restarting, please test the issue you have reported.

 

If this doesnt work please send support a ticket and let them know that you have already did a permission fix.

 

 

Let us know if this resolved your issue or not OK? This would help others in the future.

 

Thanks,

 

 

 

---