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Webroot filtering extension

  • February 12, 2015
  • 2 replies
  • 219 views

New computer in December, Webroot installed. No problems intially, but all of a sudden I'm getting a message across the bottom when I try to load a website online ... Webroot filtering extension. It's taking forever to open most websites and some never load. 

2 replies

  • 1 reply
  • February 12, 2015
I sure hope you get a good reply. I am having the same issue. Version 8.0.7.26 on a Windows 8.1 Workstation.
 
Chris Cane
www.amjo.net
 

nic
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  • Retired Webrooter
  • 6752 replies
  • February 12, 2015
Sorry about that - we're having some performance issues with it that we're still trying to track down.  If you wouldn't mind, could you contact support so that they can get your logs to pass along to the developers?
http://www.webroot.com/us/en/support/contact
 
In the meantime we have a couple options:
1. Turn it off until we get the issue resolved
2. We have a beta version that uses a new web filtering driver in place of a browser extension, so I can get you a copy of that if you like.

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