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Webroot Secure Anywhere - False Positive

  • February 12, 2015
  • 5 replies
  • 90 views

Hi
the following site http://www.1800louvre.com.au/ is being reported by some clients as being blacklisted by Webroot.
 
I run it through you url checker and it comes up clean.
I run my own scanner tools and it comes up clean
 
Can I please request you remove from your blacklists.
 
Thanks

Best answer by Rakanisheu Retired

I have fixed that FP, it will no longer be blocked
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5 replies

Petrovic
Gold VIP
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  • Gold VIP
  • 1544 replies
  • February 12, 2015
Hello  and Welcome to the Webroot Community Forums!
 
URL Reputation Change Request
http://www.brightcloud.com/tools/change-request-url-reputation.php
 
If the change hasn't occurred it's best to Submit a Support Ticket to find out what happened.

Rakanisheu Retired
I have fixed that FP, it will no longer be blocked

  • Author
  • Fresh Face
  • 1 reply
  • February 17, 2015
Guys
It seems that it is blocked again.
Can you please confirm on what grounds your are blocking this ?
 
No other Blacklist is picking this up, 

Rakanisheu Retired
Hello,
 
I have checked both our sytems that can potentially block sites and neither have an entry for that website. It shouldnt be blocked from what I can see.

superssjdan
Community Leader
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  • Community Leader
  • 348 replies
  • February 17, 2015
I visited all associated pages without issue.The only solution flagging the site currently is Bitdefender according to virustotal.

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