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Why does Windows 10 tell me Webroot SecureAnywhere is turned off when it is not?

  • March 14, 2016
  • 1 reply
  • 318 views

Everyday I get the following message on my Windows 10 computer:
"Windows Defender and Webroot SecureAnywhere are both turned off.  Tap or click to see installed antispyware apps."
If I click on the message I am taken to a Windows security screen that says Webroot SecureAnywhere is installed and running.  Is there a glitch when used with Windows 10?
Thanks
RONFHI

1 reply

Ssherjj
Moderator
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  • Moderator
  • 21898 replies
  • March 14, 2016
Hello RONFHI,
 
Welcome to the Webroot Community,
 
For  notices about Windows saying you are not protected is I am afraid that this is a known issue (we believe caused by recent Windows Updates) and the Webroot Development & Support Teams are working hard to provide a fix for the issue.
 
Please see this other thread that provides more details on the subject, etc.
 
Edited: Look here as well https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Webroot-turned-off-showing-message-...
 
 
Hope this helps?
 

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