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Why would my Webroot tell me it needs to be reinstalled?

  • March 27, 2016
  • 1 reply
  • 212 views

My Webroot, after I had done a scan, tells me I have to uninstall and reinstall. Why?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • March 27, 2016
Hi computer123
 
Welcome to the Comunity Forums.
 
Can you check as to whether what you are seeing is a legimate message from WSA/Webroot or not? Would you be abe to advise at what point this message appears; is it a boot up, when you attempt to open WSA, when you run a scan, etc. Any further information that you can provide would be helpful...including the actual text of the message...in determining the cause and therefore the best advice to give you.
 
Many thanks in anticipation.
 
Regards, Baldrick

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