https:///t5/Webroot-SecureAnywhere-Antivirus/Activating-new-key-code/m-p/16732#M684 just bought a new subscrition of webroot instead of renewing. When I tried activating my new keycode it kept saying that the code was expired. I uninstalled Webroot and redownloaded it, and now when I try entering the code it says to enter a valid keycode. Any ideas of what else I should try?
Thanks
Solved
can't activate new keycode
Best answer by MikeR
Please try entering the keycode I have sent you in a private message and let me know if it is successful.
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Please try entering the keycode I have sent you in a private message and let me know if it is successful.
It looks like it finally went through! I cancelled the previous install and tried the download again, using the original keycode from the purchase again. This time it accepted the keycode. MikeR, I don't know if you did something on your end to make it work, but thank you for your help!
+56Hello kscope99s and Welcome to the Webroot Community Forums.
Now that things are working well for you now stick around and be part of our great Community!
Cheers,
TH ;)
Now that things are working well for you now stick around and be part of our great Community!
Cheers,
TH ;)
I am happy it worked! I did a simple refresh on the account and provided you with the alpha keycode. Thank you for providing us with an update. :D
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