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Do you mind updating your site?


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100 replies

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
I allow them to place their cookie but the site should load up anyway..
 
I've checked when I'm trying to load and no cookie was placed which hints to me that it's not reaching them at all.
try allowing cookies for the site. You can clear it out when you are done. They may now require cookies.
 
Also, you should check if your plug ins are up to date

SpiritedTreasure
New Voice
Everywhere not associated with their company .. Yep.. Went down the line of the list on top.. Everything loaded up fine.
 
Except..
Elderscrolls online does load..
 
http://www.elderscrollsonline.com/en-us/agegate

SpiritedTreasure
New Voice
It is allowed.. It's not coming in..

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
It is allowed.. It's not coming in..
did you check your plugins? Check if they are updated?
 
How about a different browser?

SpiritedTreasure
New Voice
Adblock wanted an update, webroot does not seem to be updatable
 
Still no banana.

SpiritedTreasure
New Voice
I tried IE.. I posted that in the first post.

SpiritedTreasure
New Voice
Disabling adblock is not helping either.

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
Adblock wanted an update, webroot does not seem to be updatable
 
Still no banana.
Wbroot Filtering Extension will update thru Webroot. It should be ver 1.0.0,39
It sounds like its the website or something with Firefox. Is your Java up to date? Flash Player?

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
I tried IE.. I posted that in the first post.
Yes, I saw that. You said you couldnt get in. Can you try it now?

SpiritedTreasure
New Voice
I've removed most of Adobe stuff because they put the bloatware in their stuff without asking permission.
 
Once tried to install some McAfee junk with their update so I said goodbye forever.. I can still watch Youtube so I guess I still have one of them..
Control panel says Adobe Flash Player 12
 
i was in the middle of responding to that post about changing the race of my Khajiit character and the button would not work.. Press post and It just kept spinning and loading.

SpiritedTreasure
New Voice
i hate IE nothing is happening I just keep clicking for it to load and nothing happens.

SpiritedTreasure
New Voice
res://sdiageng.dll/print.pngWindows Network Diagnosticshttps://#Publisher
Issues found
https://#3Your computer appears to be correctly configured, but the device or resource (forums.bethsoft.com) is not respondingDetectedres://sdiageng.dll/warning.png
Contact your network administrator or Internet service provider (ISP)Completed

Issues foundhttps://#Detection
6Your computer appears to be correctly configured, but the device or resource (forums.bethsoft.com) is not responding

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
I've removed most of Adobe stuff because they put the bloatware in their stuff without asking permission.
 
Once tried to install some McAfee junk with their update so I said goodbye forever.. I can still watch Youtube so I guess I still have one of them..
Control panel says Adobe Flash Player 12
 
i was in the middle of responding to that post about changing the race of my Khajiit character and the button would not work.. Press post and It just kept spinning and loading.
usually if a site needs an add on you will get a message. Try deleteing your IE browsing history

SpiritedTreasure
New Voice
Did that and it still does not load.

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
Did that and it still does not load.
is it just that one page? or other pages?

SpiritedTreasure
New Voice
It's only pages associated with them. I've said that already.
Amazon loads, google loads, can you run it loads, youtube loads, usps, nvidia , ups, united airlines, virus total , they all load

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
It's only pages associated with them. I've said that already.
Amazon loads, google loads, can you run it loads, youtube loads, usps, nvidia , ups, united airlines, virus total , they all load
Sorry, I am out of ideas. I think it  has something to do with that page. Either they are experiencing a problem or they require an add on you do not have installed or are allowing.
 
 

SpiritedTreasure
New Voice
Well thanks for your help.. I'm going rt now..
 
l/p

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
Well thanks for your help.. I'm going rt now..
 
l/p
You are very welcome
 
I just tried that link you gave me earlier again


 
Thats what I get now.
 
Beth

  • Bronze VIP
  • 347 replies
  • August 7, 2014
Hi SpiritedTreasure and welcome to the community!

I see that Beth has already helped you much and it's odd that you still can't access those sites.
Just in case that Webroot it blocking something please check the WRLog.log file under %PROGRAMDATA%WRDataWRLog.log

Scroll down to the bottom and check for recent events.

SpiritedTreasure
New Voice
edit

SpiritedTreasure
New Voice
I will check back in the morning. It's almost midnight here.
 
yes I do allow Bethesda to place cookies..
 
Hey Beth.. I am female :catwink:

SpiritedTreasure
New Voice
Beth yes that is what I am getting too.. That is their only site that will load for me.. Elder Scrolls =Bethesda ..
 
Back the morning..

  • Bronze VIP
  • 347 replies
  • August 7, 2014
Nothing suspicious in the log file; please remove it from your post as it could contain confidential informations. If needed support will ask you to send them the log file.

One more thing to check; open a command line(CMD) and see how the URLs are getting resolved by your DNS server.
 
But for now have some sleep and rest from this problem till tomorrow ;)
 

  • Community Leader
  • 841 replies
  • August 7, 2014
@ wrote:
I will check back in the morning. It's almost midnight here.
 
yes I do allow Bethesda to place cookies..
 
Hey Beth.. I am female :catwink:
Always great to have another woman here!
 
Welcome aboard and please do come often!
 
Beth

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