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I got an announcement for a Javascript update for my Mac and installed it.  Immediately, the Webroot SecureAnywhere found a lot of malware files, so I removed them.  Did it just delete the Javascript files?  It appears  the Webroot mistook the update for malware.  Also, since the program told to remove all my USB drives prior to scanning the computer, it couldn't scan the USB drive files, requiring a re-scan.  Seems like a waste of time.
Hi NMR,

 

Are you sure the announcement was legit? If Webroot jumped on it I would be wary. And, you should not have had to remove anything, Webroot should have quarentined the files automatically just in case this was a false positive. I will ping our Mac expert, ? and see if she can provide some insight as well.

 

Regards,

BD
Was the Javascript update announcement legit?  It appeared to be the same as the announcements I've received before, and the supporting instructions appeared to be OK.  But who knows?
Hello NMR,

 

Welcome to the Webroot Community,

 

I updated my Java the other day when I had a Java update popup.. I  will usually go into System Preferences and open Java to check for updates automatically. When I did download and install the Java update I unchecked the Yahoo add on . Add ons are PUAs and/or malicious and that's why Webroot saw these add ons as a threat.

 

Webroot cannot scan usb drives. If there is Malware on the usb drive and it somehow gets on your Mac system. Webroot will nail the active threat. So Webroot does have to rescan after cleaning up the threats to make sure the threats are gone.

 

Here is the Mac User Guide about Scanning and other information.

 

?

 

?

 

 
Hi NMR,

 

Update Java in the Java Control Panel

  1. Launch the Java Control Panel by clicking the Java icon under System Preferences.
  2. Go to the Update tab in Java Control Panel and click on Update Now button that brings up Installer window.
  3. Click on Install Update.
  4. Click on Install and Relaunch
 

 https://www.java.com/en/download/help/mac_java_update.xml https://www.java.com/en/download/mac_download.jsp UNCHECK THE Yahoo PUA!  

 

Thank you, Sherry, for your helpful insight. I had heard of fake Javascript update alerts for Windows, hence my response. But since I don't have a Mac I thought it'd be best to get your expert opinion. ;)

 
@ wrote:

Thank you, Sherry, for your helpful insight. I had heard of fake Javascript update alerts for Windows, hence my response. But since I don't have a Mac I thought it'd be best to get your expert opinion. ;)

 

You are more then welcome. I try... but even I can mess up when determining what is a legit popup!:D

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