Everytime I try to login to the "My Webroot" account, I always get the same message when I login:
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This is really irritating. I can't login to my Webroot Backup & Sync either and I can't get my mobile apps to log me in either even though I have Webroot SecureAnywhere Complete 2012.
Solved
Webroot Login Errors
Best answer by walcorn
Hello ericrose89,
I am sorry for all your frustration, the symptoms you've described sounds to me like you may have used an invalid character in your login credentials.
Currently, we cannot accept the "<" or ">" symbols during password creation. If you included either of these in your password, please try changing your password or creating the account again without using these characters.
If you are still unable to create your account, even after removing these characters from your password, click here to contact our Support team.
Best regards,
Bill
Webroot Support
View originalI am sorry for all your frustration, the symptoms you've described sounds to me like you may have used an invalid character in your login credentials.
Currently, we cannot accept the "<" or ">" symbols during password creation. If you included either of these in your password, please try changing your password or creating the account again without using these characters.
If you are still unable to create your account, even after removing these characters from your password, click here to contact our Support team.
Best regards,
Bill
Webroot Support
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