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Hello,

 

I have been facing the subject issue continuously. 

To see if this issue can be resolved, I have tried the following but to no avail:

1. Installing and reinstalling from the WSA homepage

2. Downloading and installing from the My Account

3. Downloading and installing from the online console management website

The product I use is Webroot Internet Security Complete.

Does anyone know a permanent fix to this issue? 

Hello @sm.d 

I would recommend getting in contact with Webroot Support with this problem.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.


Hi! 

 

Thanks and roger that! Will do! 👍


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