Subscription renewal messages

  • 4 November 2020
  • 5 replies

everytime i turn on my pc this stupid “renew now” pop-up comes up. how do I stop it?? its so annoying and sometimes comes up when I'm trying to play games and REALLY messes me up. I DO NOT WANT TO RENEW NOW!!! how do I stop it????


Best answer by Jasper_The_Rasper 5 April 2021, 16:49

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5 replies

Userlevel 7
Badge +20

@KipasourisX ,

If you have Webroot installed but it is not activated, it will tend to send you these reminders. Please reach out to Tech Support if you want help getting them removed. (I believe there’s a registry edit they can make that will get rid of these)

I renewed my subscription to webroot in Feb of 2021 and I get a message I need to renew. Whats’s up???

Userlevel 7
Badge +54

@GerryBush  I replied to your question earlier here


Where can I see if my subscription has been renewed?

Userlevel 7
Badge +25

@Jean George 


Then click My Account


If you need  help with any of this please contact our support


If you would like us to do this please contact our free support and we'll be more than happy to assist

Webroot Support:

Submit a ticket is the best way!

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)