Solved

Found AnyDesk icon in hidden icons

  • 16 November 2023
  • 1 reply
  • 55 views

Perhaps I am being a bit paranoid, but I was recently scammed by a 3rd party resulting in my having to have Webroot reinstalled. I just noticed that in the list of hidden icons, there is AnyDesk which is what the scammer had used. If this is a program that normally comes with Windows 11, alright. If not, how on earth do I remove it? I don't fancy anyone having access to my computer without my knowledge. 

Many thanks to all!

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Best answer by TripleHelix 16 November 2023, 18:24

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Hello @ROBERTSON 

 

It doesn’t belong to Windows so just uninstall it: https://anydesk.com/en

 

Also as being a Webroot License user you can have Webroot do a free security check by Submitting a Support ticket as a scan log is uploaded for them to look at and if there are issues they can help you remove any other programs that are of concern.

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MST)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

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