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Dang it! this is the 3rd time I have entered this question.....The Webroot summary page indicates my PC is protected....how can this be???....whenever I open my PC, I get a message stating that webroot must close....According to my program usage, webroot has not been used since 2016....so what have I been paying for? please help
Welcome to the community @Jullisand!



Sorry you're having such a hard time figuring this one out. I'd suggest contacting support since you are paying for it. Post back here if you have any other questions. Myself and others will help as best we can.



Good Luck!