We keep getting a pop up that says does this version of web root does not work with windows 10

Hi mmowry
 
Welcome to the Communit Forums.
 
This does notsound right and I have not heard of what you are describing. I am wondeirng if there is an installation and/or update issue here and as such I would recommend, first off, that you undertake an uninstall/clean reintsall to see if that sorts the issue. If you would like to try then please follow the steps below closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here(Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

then give it some time/carry out normal activity to see if the popups reappear.
 
Either way pleas epost back to advise how you have gotten on.
 
Regards, Baldrick