Bad Computer Slowdowns When Connected over a VPN

  • 14 April 2019
  • 0 replies

Userlevel 1
Badge +3
We do lots of work with remote networks that use a VPN for connection. I've noticed that when we do utilize a slower VPN, the PC performance goes to crap. Everything, even the simplist things such as right-clicking a file, or opening an RDP file take extra long, but it almost seems a bit random. If I shut-down WebRoot protection, performance returns.

I can only assume WebRoot is trying to route traffic through the VPN, but the fact that there's such a slowdown, just simply because the network connection is poor is a bit concerning for me. Is there any way to tell WebRoot to either delegate to the base network connection, or potentially hold off on much of it's network activity when a VPN app or network connection is established?

This topic has been closed for comments