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global settings to disable USB Shield

  • October 12, 2017
  • 1 reply
  • 312 views
B
We have a customer who needs the USB Shield disabled at their location. I can't for the life of me find where that is disabled using the SecureAnywhere global policy settings. Or is that not something that can be managed from the web UI

    1 reply

    J
    • JP_
    • Retired Webrooter
    • 1376 replies
    • October 12, 2017
    Welcome, @!
     
    Anything that tries to run from the USB is scanned by the Realtime Shield.
    With that said though, heuristics can be turned up or turned off for USB devices.
     
    So you can set it so that anything plugged in is seen as suspicious and is monitored, or not monitored at all.
    Please feel free to reach out to our Support Team if you need any help creating a custom Policy for this.
     
    Open a Support Ticket
    Business Technical Support: Call 1-866-254-8400

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