How can I make sure Webroot is working on my computer?

  • 23 October 2019
  • 2 replies

Badge +3

I first became aware of Webroot over a year ago when I signed up for it through Best Buy when  I had them do work on my desktop computer. Then when I was trying to get some files back and called Carbonite to help me, they said that they now owned Webroot. So I signed up for it through them. I saw something on my computer that said the last check up was 20 days ago so I wonder if it is even working? I am not real computer smart so can’t find my account that tells me what I have and how many years I have it.  (Should be 3 years). Hope this all makes sense.


Best answer by alejandro203 23 October 2019, 12:25

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2 replies

Badge +10

Try submitting a support ticket:

Badge +3

Thanks for the help. I sent in a request.