upgrade fail for Internet essential 2010 5 user ( Quantity -726

  • 3 January 2022
  • 3 replies

Hello members 


I bought 760 webroot essential 2010 5pc 10 gab but 

It fails to register / upgrade  yesterday. 

Also sold about 44 keys. To customers & some key expired overnight.


Please advice :-

This topic has been closed for comments

3 replies

Userlevel 7
Badge +63

Hello @Jaytech 


“I bought 760 webroot essential 2010 5pc”? https://community.webroot.com/webroot-legacy-products-2011-and-prior-17


If it’s 2010 version it’s not supported anymore, I don’t know if Webroot can help you but you can contact Webroot sales to see what they say!


Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)


Tel: 1-866-350-6089




but it is valid in weboot concole for 362 days.

Edited screen shot due to showing third keycode. ~PTD~

Userlevel 7
Badge +25


I’m not sure on this one. Business keycode questions like this are really best answered by our business support 


Please give them a call or submit a ticket