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Hi

 

I am not sure, but I guess the file as seen in the image is somehow blocked by the Webroot Antivirus - so the computer game won’t work. How would I allow this file?

 

Thanks,

Matias

Hello ​@Matias_1989 

 

Please contact Webroot Support directly and they will look after you it’s the best way!

 

Webroot Support:

Submit a ticket The best way

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

..this is another concern I have - Nvidia app crashes on startup. Could the reason be somewhere in Webroot settings / firewall settings?

..this is another concern I have - Nvidia app crashes on startup. Could the reason be somewhere in Webroot settings / firewall settings?

I don’t think so as I never had any issues ever when installing the latest NVIDIA update software. You might want to try and older update of NVIDIA for your system as it could have a bug in that update? But if you want to check Contact Webroot Support and they will tell you.

 

Thanks,

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