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Hi guys,

I’ve sent a command for some endpoints and after a while (may be 5 days or more) when I checked the agent command log I’ve found it “Elapsed” rather than “Executed”, what that means?

Hey @MohammadEid ,

I’m unfamiliar with this status message - Have you tried contacting the business support team? Reply times shouldn’t be too bad now that most people are coming back from Holiday vacations. 

 

You can contact them here: https://www.webroot.com/us/en/business/support/contact

 

Let me know if you need me to follow up with them. And thanks for your patience!

-Keenan

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