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Win32 LocalInfect.2 Effects


  • Fresh Face
  • 3 replies

I recently scanned my computer and found that in my google cache folder there was a file that was infected with Win32 LocalInfect. I am not sure when it got there because the last time I scanned everything was fine. I googled it a little bit to see what it does. I still am not completely sure what it does. I am also worried because I had a credit card saved on my google account. I just wanted know if any information that could have been on my google account is at risk. 

Best answer by TripleHelix

Gabe wrote:

I just wanted to know if any of the information on my computer is at risk. After deleting it I have done a couple scans of my computer and there is nothing wrong.


I think your fine because Webroot removed the file, but contact Webroot support for a free security check to put your mind at ease.

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6 replies

TripleHelix
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  • July 6, 2021

Hello @Gabe 

 

Can you save a scan log and near the bottom of the log can you post the lines that show the infection? https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm?TocPath=Using%2520Reports%2520and%2520Viewers%257C_____1

 

Thanks,


TripleHelix
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  • July 6, 2021

If you don’t know how to please contact support and they will sort it out for you!

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 Mon - Fri 7 AM to 7 PM (MDT)

 

Thanks,


  • Author
  • Fresh Face
  • 3 replies
  • July 6, 2021

Automated Cleanup Engine
Starting Cleanup at 06/07/2021 - 02:00:39 GMT

Starting Routine> Removing C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Cache\f_00010d/standalonephase1.dat...#(PX5: EEAC7E4500FC5762D8BD0044AD6653000EAFBF4D - MD5: EB339EECEC8AA8C0FD3B08D39799D4D8 - UniqueID: 13109EA8)...
Deleting File> C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Cache\f_00010d

 

I hope this is what you are asking for.


TripleHelix
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  • July 6, 2021

Hello @Gabe 

 

It looks like a true infection from your Chrome browser cache you can check the MD5 Hash here: http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx

 

And from VirusTotal: https://www.virustotal.com/gui/file/88bb94c3ce727db13b77abdbdb75a4c878e91d651692f3618178dec5bbb7080c/detection

 

If you need more info contact Webroot Support! I will ping @DanP  to see if he can add anything.

 

 

HTH,


  • Author
  • Fresh Face
  • 3 replies
  • July 6, 2021

I just wanted to know if any of the information on my computer is at risk. After deleting it I have done a couple scans of my computer and there is nothing wrong.


TripleHelix
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  • Answer
  • July 6, 2021
Gabe wrote:

I just wanted to know if any of the information on my computer is at risk. After deleting it I have done a couple scans of my computer and there is nothing wrong.


I think your fine because Webroot removed the file, but contact Webroot support for a free security check to put your mind at ease.


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