Solved
Battery Drain
Suddenly the battery on my phone is draining. LG says that SecureAnywhere is draining the battery at a rate of 13% per hour. This started right after the latest update. Will there be a correcting update soon?
Best answer by Ssherjj
Check the Google Play Store for the Webroot Mobile update. If this update does not fix your device then Contact Webroot Support and they will help you.
Hello @Djbarney , Welcome to the Webroot Community!
The Android app is broken and Webroot is working on fixing it see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080
HTH,
Dave
The Android app is broken and Webroot is working on fixing it see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080
HTH,
Dave
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. "An Apple a Day, Keeps Microsoft Away."
+62
Check the Google Play Store for the Webroot Mobile update. If this update does not fix your device then Contact Webroot Support and they will help you.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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