Identity shield not functioning/padlock missing

Hi all,
First post in this forum, firstly I would like to start by saying that IMHO WSA is in the top tier of security solutions right now, keep it up guys.
Ok secondly...I am having a reoccurring issue with the ID shield, After the 8.0.2.14 update I had a corrupted install so reinstalled WSA and noticed no padlock, after visiting this forum and following a couple of similar threads I installed and ran the Zemana keylogger test which I failed. I noticed the ID shield settings where all turned off (from a fresh install), I tried to turn settings up but they wouldn't stick, I resolved this by resetting to defaults then turning all settings up to Max... result visible padlock and Zemana pass 😃 all's well until I noticed a few days later no padlock, I retested with Zemana and failed, so reset to default and cranked settings up, again padlock returned and passed Zemena.
Ok this is where issue becomes a problem, now I have no padlock and consistently failing the Zemana test, I have tried restarting browsers and rebooting system all to no avail. I use Waterfox and Comodo IceDragon.
Any help/assistance will be greatly appreciated,
Thanx Sparkie