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Annoying start up messages!

  • September 13, 2014
  • 7 replies
  • 87 views

Purgatory
New Voice
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I have three PC's at home, and suddenly each one is receiving a message at startup to the effect it wishes that we click on a certain point to learn what webroot has/is doing for us performance wise. - and a list of statistical info is outlined.
How can I stop this?
 
Is anyone else receiving these messages at the moment.?  I used to get them occasionally - but at the moment it is every time I boot up.

7 replies

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • September 13, 2014
Hi Purgatory
 
I suspect that this is the Personalised Security Report feature that was interoduced a few month ago and has gotten a number of users into a lather as it does this from time to time.  The pop up should disappear in a couple of days, alternatively you could just click on them to display the report and that should be that.
 
For information there is a feature request that I started over in the Ideas Exchange re. users being given more control over this feature with the current following status:
 
"Status: https:///t5/Ideas-Exchange/idb-p/Ideas/status-key/UnderConsideration
Just heard back that this one is under consideration by the product management team. I'll update when they've made a determination." 
Do zip over there and add your thoughts & support for this idea if it takes your fancy.
 
Regards
 
 
Baldrick

Purgatory
New Voice
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  • Author
  • New Voice
  • 25 replies
  • September 13, 2014
Hi Baldrick
thanks for your reply - it is indeed the Personalised Security Report feature that opens at start up. I will wait a few days to see what happens.
Thanks again
Purgatory

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • September 13, 2014
Hi Purgatory
 
You are most welcome. I really hope that the feature request comes to fruition as the Security Report feature seems a bit flaky at the moment...I have not had a notification for some 6 months...LOL.
 
Regards, Baldrick
 

nic
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  • Retired Webrooter
  • 6752 replies
  • September 15, 2014
I was told this was fixed, so please let me know if this keeps happening so I can alert our support escalations team.

Purgatory
New Voice
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  • Author
  • New Voice
  • 25 replies
  • September 15, 2014
Thanks for your follow up interest.
Since my original post - the problem seems to have 'gone away'.
If this changes, I will of course repost.
 
Thanks again

nic
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  • Retired Webrooter
  • 6752 replies
  • September 15, 2014
Thanks for letting us know, and please post again if it comes back!

RetiredTripleHelix
Gold VIP
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I have it since yesterday but I don't find it an issue but the only thing it would be nice if it was accurate! 76 scans???
 
Daniel ;)
 

 
 
 


 
 


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