Solved
Webroot uninstall running after I restart my PC
Recently when Windows has updates that require me to restart my PC, when I log in the green "Webroot" box doesn't pop up in the bottom right corner of my screen and if I open task manager I see two "wruninstall" (or whatever the webroot uninstall file name is) running but then they go away after a few seconds. After this happens Webroot still opens and runs fine but I'm curious why it would do something like that.
Best answer by Baldrick
Hi jgdonkeykong
Welcome to the Community Forums.
I would suggest that something is not right with your installation of WSA and therefore I would suggest that you carry out a clean reinstall to see if that resolves the issue.
Uninstall WSA, using Add/Remove Programs, REBOOT, install WSA using a new version of the installer (Webroot version from here, or Best Buy version from here), REBOOT and then check for the issue. If not happening anymore then great but if it still occurs I would Open A Support Ticket and get the Support Team to look into this for you.
If you run into issue uninstalling WSA then come back here an we can offer advice as to how to proceed in those circumstances.
Regards, Baldrick
View originalWelcome to the Community Forums.
I would suggest that something is not right with your installation of WSA and therefore I would suggest that you carry out a clean reinstall to see if that resolves the issue.
Uninstall WSA, using Add/Remove Programs, REBOOT, install WSA using a new version of the installer (Webroot version from here, or Best Buy version from here), REBOOT and then check for the issue. If not happening anymore then great but if it still occurs I would Open A Support Ticket and get the Support Team to look into this for you.
If you run into issue uninstalling WSA then come back here an we can offer advice as to how to proceed in those circumstances.
Regards, Baldrick
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.