really disappointed! since installing webroot my google chrome and some other programes become non-r

Hi njan
 
Welcome to the Community Forums.
 
I am sorry to hear of your experiences. WHilst this is a very rare occurrence it has been known to happen and is usually fixed by an uninstall/clean reinstall of WSA. If you are prepared to try this then please follow these instructions:
 

• Make sure you have a copy of your Keycode
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and do not import any settings if so offerred by the installer; you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

If this fails to resolve the problem, you may need to contact Support for assistance.
 
If your subscription is directly through Webroot, you will need to contact Webroot Support.  You can do so by submitting a Support Ticket if you have not already done so, or by phone during business hours.  (The online Ticketing system is manned 24/7)
 
If your subscription is through Best Buy Subscription Software services, you may need to call them at 1-800-GEEK-SQUAD.
 
I hope that the above is of assistance? Please let us know how you get on either with the uninstall/reinstall or with the Support Ticket.
 
Regards, Baldrick