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where do I download safari extension?

  • December 19, 2015
  • 6 replies
  • 819 views

I downloaded secureanywhere AV onto an Apple notebook as administrator. I was asked if I wanted to add the webroot exension to Safari. I said yes. Later I confirmed that it was in the Safari extension list.
 
I logged off administrator and went to another user's account and launched Safari.
 
The webroot extension was not in the extension list. How do I install the extension into other user's Safari browsers?

6 replies

edwin_eekelaers
Popular Voice
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Maybe ? can tell you as i'm not that much of a Mac wizzard at all. My knowledge stops after recognising they excist.

Ssherjj
Moderator
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  • Moderator
  • 21927 replies
  • December 19, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
Please look at this thread by Wanderingbug showing you a work around for the Safari Webfilters.
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Webfilter-extension-not-installed-in-Safari/m-p/223422#M14340
 
Use at at your own risk or make sure you follow this instructions to a tee. This works for my Mac with Safai when I was missing the Webfilters. 
 
Also so you can Submit a Support Ticket free of charge with an active subscription.
 
https://www.webrootanywhere.com/servicewelcome.asp, 
 
The support team can easily fix this for you if you want. 
 
Hope me this helps.

  • Author
  • Fresh Face
  • 2 replies
  • December 19, 2015
Clicking on "https://www.webrootanywhere.com/servicewelcome.asp" takes me to a dead page.

Ssherjj
Moderator
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  • Moderator
  • 21927 replies
  • December 19, 2015
Hi ..I'm sorry.. I'm using a small tablet and I guess I got the link wrong. You will find the Support link at the bottom of my signature  or its on the main page of the Webroot Forum to the right hand side. I apologize for that. I'm not home so it makes it harder to reply
https://www.webrootanywhere.com/servicewelcome.asp
 

  • Author
  • Fresh Face
  • 2 replies
  • December 19, 2015
No problem and thanks for the insights.

Ssherjj
Moderator
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  • Moderator
  • 21927 replies
  • December 19, 2015
Your most Welcome...anytime.. :)
 
 

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