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Problems with www.esurf.biz

  • December 28, 2015
  • 3 replies
  • 222 views

I keep getting the same web address when opening any browser. (,edited out link.) Can not seem to find out how to fix this. And suggestions?
 
Thanks 
Curtis

3 replies

Ssherjj
Moderator
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  • Moderator
  • 21867 replies
  • December 28, 2015
Hello cwilson4281,
 
Welcome to the Webroot Community,
 
eSurf.biz is a browser hijacker, which is promoted via other free downloads, and once installed it will change your browser homepage and default search engine.
However when you uninstall VPlay from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove eSurf.biz homepage from your favorite web browser manually.
 
This is difficult to remove and my best advice is to Submit a Support Ticket free of charge with an active Webroot subcription.
 
 

  • Author
  • Fresh Face
  • 1 reply
  • December 28, 2015
Thank you for your suggestion. I just have started a support ticket. Thanks again friend.

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • 21867 replies
  • December 28, 2015
Hi cwilson4281,
 
You are most welcome. Please get back to us and let us know that this issue was resolved,
 
Thanks!

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