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I removed Webroot Secure Anywhere and it keeps turning off my new antivirus system

  • February 19, 2016
  • 2 replies
  • 258 views
J
I removed Webroot and it keeps turning off my Microsoft Security Essentials and giving me a pop up asking if I want Webroot to make changes to my computer.  Then my computer crashes.  Help please!

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • February 19, 2016
    Hello Janean,
     
    Welcome to the Webroot Community,
     
    Sorry to hear you are having issues.
     
    Have you uninstalled Webroot from All Programs/Webroot/Tools/Uninstall or from the Control Panel?
     
    If you cannot uninstall Webroot from the Control Panel please look here:https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-from-Control-Panel/ta-p/34688
     
    Hope this helps and if not do get back to us!
     
     
     
    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
    Baldrick
    1 person likes this
    • Baldrick
      Baldrick
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • February 19, 2016
    Hi Janean
     
    Welcome to the Community Forums.
     
    If I may add to what Sherry has posted...if you use the commandline options included in the documents linked to then pelase make sure that you run the command in an elevated prompt, i.e., running under administrator privileges...it is most likely to not do the job if you do not.
     
    And if you need assistance on how to do theat then please post back.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2

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