how do I get the webroot bar with my passwords back
OK so my 2 yr old destroys my laptop and i go out and buy another, I reistalled Webroot but I do not have that bar that has my passwords and othe info, How do I reinstall that?
Hi sagster
Welcome to the Community Forums.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for HERE.
Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double clicks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Note: This will not work in Microsoft Edge. Whilst Edge does now support extensions (previously it did not) we are waiting for Webroot to announce/provide an approrpiate extension that works with Edge.
Regards, Baldrick
Welcome to the Community Forums.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for HERE.
Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double clicks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Note: This will not work in Microsoft Edge. Whilst Edge does now support extensions (previously it did not) we are waiting for Webroot to announce/provide an approrpiate extension that works with Edge.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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