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Flightsim on-the-fly scenery download fails if webroot is active.

  • October 11, 2016
  • 2 replies
  • 491 views

Flightsim "Flightgear 2016.3.1" on the fly scenery download fails when Webroot protection is active.
 
I am on windows 10 Pro.
 
The downloaded (goes via http) scenery files is corrupted if webroot is active while I fly in the sim.
 
Can someone advise on how to fix?

Best answer by ProTruckDriver

Hello Randomizer,
 
Please see if Webroot is blocking your program:
 
WSA GUI > PC Security (Cog Wheel) upper right > Quarantine or Block / Allow Files. If Blocked set to Allow if you know for sure the program is Safe. If nothing is shown you will have to get in contact with Webroot to probably Whitelist your program.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.
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2 replies

ProTruckDriver
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  • October 11, 2016
Hello Randomizer,
 
Please see if Webroot is blocking your program:
 
WSA GUI > PC Security (Cog Wheel) upper right > Quarantine or Block / Allow Files. If Blocked set to Allow if you know for sure the program is Safe. If nothing is shown you will have to get in contact with Webroot to probably Whitelist your program.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.

ProTruckDriver
Moderator
Thank you Randomizer for marking as Solution. Glad you have the problem sorted. 😃

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