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Chrome webfiltering extension no longer shows safety ratings using search engines.

  • February 14, 2017
  • 3 replies
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skippystyles
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It, as of today,  just shows a broken image by all search results.  I've tried turning it off and on again in webshield settings, restarted computer, nothing works for that.  I'm using google chrome Version 56.0.2924.87 (64-bit) with adobe flash version Version: 24.0.0.221 on windows 10 home 64 bit.
 
Side note, it's happening to all 3 of my computers that have windows 10 64 bit home and the same version of chrome.

Best answer by BurnDaddy

Hi skippystyles,
 
Hopefully it is just a temporary problem as I am showing the same as you on Chrome in Windows 10 Pro.
 


If you hover over the broken image you will still see the Web Reputation ratings and you are protected regardless by the Web Filtering driver.
 
I imagine we will see this correct itself sooner than later. If it persists we can also submit a trouble ticket.;)
 
BD
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  • February 14, 2017
Hi skippystyles,
 
Hopefully it is just a temporary problem as I am showing the same as you on Chrome in Windows 10 Pro.
 


If you hover over the broken image you will still see the Web Reputation ratings and you are protected regardless by the Web Filtering driver.
 
I imagine we will see this correct itself sooner than later. If it persists we can also submit a trouble ticket.;)
 
BD

RetiredTripleHelix
Gold VIP
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Can you go here and install the latest Chrome extension: https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd
 
Please let us know if that works.
 
Thanks,
 
Daniel
 
EDIT: It's not working for me either.

skippystyles
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  • 64 replies
  • February 14, 2017
looks like it's fixed itself now, thanks. 🙂

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