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How to view mobile devices in console

  • February 23, 2020
  • 5 replies
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I have Webroot Secure Anywhere Complete for 5 devices.

I can see my protected Windows PCs on the console, but I cannot see my protected mobile phones and tablets.

How can I monitor the WebRoot status of those devices if they are not in my physical possession, and disable or dde-authorize WebRoot if I need to?

Best answer by TripleHelix

Hello @circle5geo and Welcome to the Webroot Community!

 

The online console for Mobile devices is broken at this time and not sure when it will be fixed? https://community.webroot.com/got-a-question-10/wsa-page-maintenance-342041

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5 replies

TripleHelix
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  • February 24, 2020

Hello @circle5geo and Welcome to the Webroot Community!

 

The online console for Mobile devices is broken at this time and not sure when it will be fixed? https://community.webroot.com/got-a-question-10/wsa-page-maintenance-342041


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  • Author
  • Fresh Face
  • 2 replies
  • February 25, 2020

So, there is no way for me to monitor the status of remote devices, or de-authorize remote devices??


TripleHelix
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  • February 25, 2020
circle5geo wrote:

So, there is no way for me to monitor the status of remote devices, or de-authorize remote devices??


True until they fix it.


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  • Author
  • Fresh Face
  • 2 replies
  • February 25, 2020

OK.  Very disappointing...


TripleHelix
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  • February 25, 2020
circle5geo wrote:

OK.  Very disappointing...


Yes it is and it’s been over three weeks already…..


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