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How to address/fix problems after a Scan Results

  • September 1, 2020
  • 3 replies
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T
Fresh Face

Hi, I hope someone can help me.  I did my Scan and it showed a large number of temporary files have been found. How to I fix this?  Please advise! Thanks 

Best answer by TripleHelix

Hello @Tropicalgal 

 

May I ask what told you, you had lots of temp files? Was it System Analyzer? You posted in the AV only forum which wouldn’t have it. Would you have a Best Buy version from Geek Squad install it for you or have Webroot Internet Security Complete? https://www.webroot.com/us/en/home/products/compare

 

I will supply more info after you reply.

 

Thanks,

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    • September 1, 2020

    Hello @Tropicalgal 

     

    May I ask what told you, you had lots of temp files? Was it System Analyzer? You posted in the AV only forum which wouldn’t have it. Would you have a Best Buy version from Geek Squad install it for you or have Webroot Internet Security Complete? https://www.webroot.com/us/en/home/products/compare

     

    I will supply more info after you reply.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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    Fresh Face
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    • April 7, 2022

    Hi TripleHelix,

    Yes, I have webroot but they didn't install it, I purchased it online and uploaded it to my computer. I'm not computer savvy. I asked this a long time ago, I forgot all about this. 

    Please let me know your thoughts. 

    Thanks,

    Tropicalgal

    TripleHelix
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    • April 7, 2022

    Hello @Tropicalgal 

     

    Are you still having issues? If so contact Webroot Support and they will help you sort it out!

     

    Webroot Support:

    Submit a ticket the best way!

    Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

     

    Or:

     

    Subscription Software from Best Buy:

    BestBuy-GeekSquad logo

    Chat with a Geek Squad Agent

    Call 1-888-BEST-BUY or (1-888-237-8289)

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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