Skip to main content
Solved

Firewall, identity shield and real time protection disabled after new update 8.0.2.43

  • November 17, 2012
  • 2 replies
  • 34 views

I installed webroot complete for trial but today my firewall, identity shield and real time protection has been disabled since latest update 8.0.2.43. When i try to enable these using captcha it disables my protection.
 
how to correct this? help to resolve my problem.

Best answer by MikeR

The trial is still active, if you have any suspicion that your system may be infected, please Open a Support Ticket. If not, please uninstall SecureAnywhere, reboot your computer, and reinstall using the keycode I have sent you in a private message.
View original
Did this help you find an answer to your question?

2 replies

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello niftysid and Welcome to the Webroot Community Forums.
 
How long have you been using the trial has it been more than 14 days?
 
TH

MikeR
  • Retired Webrooter
  • 1455 replies
  • Answer
  • November 18, 2012
The trial is still active, if you have any suspicion that your system may be infected, please Open a Support Ticket. If not, please uninstall SecureAnywhere, reboot your computer, and reinstall using the keycode I have sent you in a private message.

Reply