We've had WSA for over a year now and so far it has been just OK. It let something get thru and fry my hard drive which had to be replaced under warranty (but still lost a lot of data). My problem is that both my wife and I get this annoying popup from WSA: " Another Webroot System Optimization is already in progress and will be finished shortly."
Sometimes there will be several of these popup boxes on her desktop at once while she has been online or playing an offline computer game. It is there anytime I have been online for more than just a few minutes. It is just plain annoying and makes me wonder if there is something going on with Webroot.
Any help or suggestions would be appreciated.
Thanks in advance!
GOD bless you.
Solved
New here, have an annoying problem with "WSA popup"
Best answer by Retired013118
Welcome to the community!
DO you have optimization set to run on a schedule?
Open your console, click on the gear next to advanced settings
See If the option to enable is checked
View originalDO you have optimization set to run on a schedule?
Open your console, click on the gear next to advanced settings
See If the option to enable is checked
Welcome to the community!
DO you have optimization set to run on a schedule?
Open your console, click on the gear next to advanced settings
See If the option to enable is checked
DO you have optimization set to run on a schedule?
Open your console, click on the gear next to advanced settings
See If the option to enable is checked
Hi BikerBro
Welcome to the Community Forums...:)
As Beth has already suggested please check the Scheduler Settings for the System Optimizer (you will find them under the Scheduler tab in Advanced Settings...top right of the main app panel, and then taking the System Optimizer tab, etc.). The reason I suggest this is that it is possible to schedule multiple days in a week for the Optimizer, as i am sure you know, and I have managed on occasion, when changing settings, to set two days rather than change one.
If that does not lead you to the cause then I would recommend that you uninstall WSA, download a fresh copy of the installer (is a Best Buy purchase then from here), reboot, clean install WSA (makings sure that you do not accept to reuse previous settings if so offered by the installer), and when installed reboot before you do anything else.
Once that is done set the schedule for the System Optimizer as you want it and then check to see if the issue reoccurs. If it does then I would Open a Support Ticket and let the Support team take a look at the circumstances, etc.
Do post back to let us know how you get on re. the above.
Regards
Baldrick
Welcome to the Community Forums...:)
As Beth has already suggested please check the Scheduler Settings for the System Optimizer (you will find them under the Scheduler tab in Advanced Settings...top right of the main app panel, and then taking the System Optimizer tab, etc.). The reason I suggest this is that it is possible to schedule multiple days in a week for the Optimizer, as i am sure you know, and I have managed on occasion, when changing settings, to set two days rather than change one.
If that does not lead you to the cause then I would recommend that you uninstall WSA, download a fresh copy of the installer (is a Best Buy purchase then from here), reboot, clean install WSA (makings sure that you do not accept to reuse previous settings if so offered by the installer), and when installed reboot before you do anything else.
Once that is done set the schedule for the System Optimizer as you want it and then check to see if the issue reoccurs. If it does then I would Open a Support Ticket and let the Support team take a look at the circumstances, etc.
Do post back to let us know how you get on re. the above.
Regards
Baldrick
+56I assume you are using the Complete version or the Gamer version?
Thanks,
Daniel 😉
Thanks,
Daniel 😉
It was set but I reset everything on both laptops and we are waiting to see if things change. So far so good! Don't know what it was, maybe just refreshing the settings? But thank you!
GOD bless you.
GOD bless you.
1 person likes this
Hi BikerBro
We are always ready to try to help...hopefully your issue is sorted. But if not then please do come back and we will see if we can help some more.
Regards
Baldrick
We are always ready to try to help...hopefully your issue is sorted. But if not then please do come back and we will see if we can help some more.
Regards
Baldrick
You are very welcome BikerBro!@ wrote:
Thank you for your suggestions.
GOD bless you.
Glad to hear you were able to resolve the issue. Some items do get set by default. Always good to check settings. Happy I could help.
Come back often and share your experiences, browse around and enjoy the community!
Beth
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