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cant enter keycode for kindle fire hd(wsa complete)


brihy1
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l just purchased wsa complete and cant enter the keycode for it on my kindle fire hd 7".it keeps predicting the next letter/number for code and i cant enter it correctly, ive went in and shut off next word prediction and all that to the kindle fire but still does it?any way i can get this to work?

Best answer by MikeR

I have associated your new keycode to your online account.
 
Can you please try entering the credentials into an address field or another area of your choice, pressing down on the selected words, copying and then pasting the credentials into the respective entry fields on the app?
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5 replies

MikeR
  • Retired Webrooter
  • 1455 replies
  • Answer
  • April 11, 2013
I have associated your new keycode to your online account.
 
Can you please try entering the credentials into an address field or another area of your choice, pressing down on the selected words, copying and then pasting the credentials into the respective entry fields on the app?

brihy1
Community Guide
  • Author
  • Community Guide
  • 54 replies
  • April 11, 2013
thanks MikeR,the copy and paiste worked.that is one of the things i hate about kindle fire,theres no way to shut off the word prediction.im good thanks again

MikeR
  • Retired Webrooter
  • 1455 replies
  • April 11, 2013
No problem at all! I'm glad we figured it out. ;)
 
Maybe they have an ideas exchange where you could recommend that feature!

brihy1
Community Guide
  • Author
  • Community Guide
  • 54 replies
  • April 11, 2013
MikeR,i wanted to message you but i dont know how but on my webroot account i have a couple of expired licenses.can  you get rid of them and just keep the current one there?

MikeR
  • Retired Webrooter
  • 1455 replies
  • April 11, 2013
You can click the following link: Send me a Private Message. :D
 
Go ahead and provide the computer names and I will remove them (I can also go by date if you cannot remember all of the names).

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