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  • December 8, 2019
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I just downloaded Webroot Secure Anywhere onto a new desktop. It gave me version 9.0.26.61 and I can’t find how to get to 9.0.27.49. Is there an installer I can use so I’ll be up to date? Thank you.

Best answer by ProTruckDriver

Hello@jreddoch 

This post form BigDad_69 should answer your question:

This is the response I just received from Webroot.

START

9.0.27.201 is 9.0.26.61 repackaged. It's an easy way for customers stuck on 9.0.27.49 to "roll back" the version. Seeing as Webroot will only update if it's a newer version number. So please keep 9.0.26.61 installed, no need to update to 9.0.27.201 as it's exactly the same. 9.0.27.49 also cased issues with printer/scanners and some gaming software, we only received a handful of reports relating to "slow downs".

Sorry I know that must be confusing, I hope this helps to clarify.

END

https://community.webroot.com/webroot-secureanywhere-antivirus-12/windows-10-1909-reporting-webroot-is-off-webroot-is-slowing-computer-341071#post351401

HTH,

Dave

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ProTruckDriver
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  • December 8, 2019

Hello@jreddoch 

This post form BigDad_69 should answer your question:

This is the response I just received from Webroot.

START

9.0.27.201 is 9.0.26.61 repackaged. It's an easy way for customers stuck on 9.0.27.49 to "roll back" the version. Seeing as Webroot will only update if it's a newer version number. So please keep 9.0.26.61 installed, no need to update to 9.0.27.201 as it's exactly the same. 9.0.27.49 also cased issues with printer/scanners and some gaming software, we only received a handful of reports relating to "slow downs".

Sorry I know that must be confusing, I hope this helps to clarify.

END

https://community.webroot.com/webroot-secureanywhere-antivirus-12/windows-10-1909-reporting-webroot-is-off-webroot-is-slowing-computer-341071#post351401

HTH,

Dave


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  • December 8, 2019

Thank you!


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