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Cannot print since renewing Webroot

  • November 22, 2020
  • 1 reply
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I renewed my subscription with Webroot to include the VPN protection.  Since that time, I have been unable to print.  What am I doing incorrectly?

Best answer by TripleHelix

Hello @JanmRohn 

 

Are you running the Webroot VPN all the time? If you are, try turning it off and try printing if that doesn't help then it’s best to contact Webroot support and they will help you sort it out: Webroot Customer Service

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

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TripleHelix
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  • November 22, 2020

Hello @JanmRohn 

 

Are you running the Webroot VPN all the time? If you are, try turning it off and try printing if that doesn't help then it’s best to contact Webroot support and they will help you sort it out: Webroot Customer Service

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,


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