I installed Webroot Security & Antivirus on my Anroid (Huawei Sonic) a few months ago. Today I got a notice to say an upgrade was available for download. I asked to install it, agreed to the terms and conditions, but after downloading the file and attempting to install it, I get an error message "insufficient storage available".
I tried uninstalling and reinstalling - uninstall worked fine but the same problem occurred when trying to reinstall, so now I have no virus protection.
Checking my storage I have 17.96 MB available on internal SD card and 16.92 MB available on internal storage.
Any suggestions on how to fix the problem?
Thanks
Solved
Webroot Update
Best answer by pegas
Hello brucephi and welcome to the community forum!
Your problem seems to be indeed related to insufficient space. I think that cca 18MB available is too low. In my HTC Desire S WSA takes 7,33 MB so we can draw a conclusion that during installation WSA counts space available and if it is low it rejects to install with a prompt you have seen on your device. However I don't know what a minimum space available is required. It needs to be clarified by webroot techs.
In the meantime please try to clean your space a little bit more to see if that is of any help.
View originalYour problem seems to be indeed related to insufficient space. I think that cca 18MB available is too low. In my HTC Desire S WSA takes 7,33 MB so we can draw a conclusion that during installation WSA counts space available and if it is low it rejects to install with a prompt you have seen on your device. However I don't know what a minimum space available is required. It needs to be clarified by webroot techs.
In the meantime please try to clean your space a little bit more to see if that is of any help.
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