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how to set file and folder exclusions in the webroot console?


how to set files and folders exclusions in the webroot console?

6 replies

nic
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  • Retired Webrooter
  • 6752 replies
  • March 2, 2015
We don't have folder exclusing, but that is in development.
 
If you have files that you need to whitelist you can do that in the console, or you can contact our support and they can whitelist them in our database.

I would like to see if there has been any new developments regarding this feature? We have had numerous issues getting applications to work while the realtime shield is enabled and I have opened many cases to resolve these issues. 
 
If we could exclude an entire application directory from being scanned, I can't even begin to explain how beneficial that would be.
 
Thanks!

nic
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  • Retired Webrooter
  • 6752 replies
  • July 16, 2015
It's still in beta testing but I don't think it will be too much longer now.  The Windows 10 compatibility had to come first priority for the dev teams recently, so that has slowed down a few other projects.

  • Fresh Face
  • 1 reply
  • February 13, 2016
Is the exclude file feature is still in beta testing,is the feature available now?
 
Iam webroot lover,but i now i kept aside cause of webroot didnt have exclude file/folder feature.

nic
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  • Retired Webrooter
  • 6752 replies
  • February 16, 2016
It's available now.

  • 1 reply
  • February 27, 2017
does this require a software update ?  or are there instructions available?  

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